Title:  Maintenance Supervisor

Job Number:  18318

Melbourne, VIC, AU, 3000

About John Holland


At John Holland, our purpose is simple, we transform lives with everything we do. We’ve always known at its heart infrastructure is about people — our customers, our employees, and the communities in which we work.


That’s our difference. Deep experience and capability with a genuine care about creating better lives for people along the way.


Be part of a team that thrives on rising to the challenge of transforming lives for good.

About the role


John Holland, operating under the banner Cross Yarra Partnership Asset Management Services (CYP AMS), is engaged to provide the asset management services as part of a PPP over a 24 year contract period for the Melbourne Metro Tunnel project. CYP AMS is currently operating in its mobilisation phase, working with CYP Design & Construction Joint Venture (CYP D&C).


We are currently looking to engage Maintenance Supervisors to join the high performing team.


Reporting into the Maintenance Delivery Manager the primary purpose of the role is to support activities during the mobilisation phase and then supervise the delivery of the planned and reactive maintenance services provided by building services subcontractors.


Key Responsibilities


Mobilisation Phase:


  • Observe and document witness testing throughout the testing and commissioning programme. Raising concerns and developing a deep knowledge of the assets and systems. 
  • Attend and document outcomes from OCC walks across all tunnel and station locations. 
  • Support the review and successful acceptance of O&M Manuals from the D&C team, validate the documentation and information provided and develop relevant procedures.  Help systematise and integrate documentation into the CMMS and maintenance systems. 
  • Leverage systems and mobile tools to capture observations and validate the asset register, as built, process and procedures. 
  • Support trials and validation of maintenance procedures throughout mobilisation and participate in trial operations in preparation for Maintenance Phase. 
  • Involvement in procurement activities in relation to the technical scoping of subcontractor works. 
  • Complete all O&M training and various other training packages.


Maintenance Phase


  • Supervise the delivery of all building services related planned and reactive maintenance. 
  • Liaise with the train operator (Metro Trains Melbourne) for execution of the works and reactive response. 
  • Ensure the Computerised Maintenance Management System (CMMS) is populated accurately with appropriate asset data generated as part of the inspection and maintenance activities. 
  • Ensure contractors and all personnel conducting maintenance activities are suitably inducted, trained, and qualified. 
  • Develop strong working relationships with the client representative, contractual key stakeholders, and end users. 
  • Accountable for ensuring all maintenance activities are undertaken safely with a focus on Zero Harm. 
  • Minimise abatement risks by performance monitoring and reporting in line with Services Specification and contract KPIs. 
  • Maintain strong working relationships with the client representative, contractual key stakeholders, and end users. 
  • Ensure legislative obligations are met, including compliance with the relevant Building Codes. 
  • Conduct onsite safety and risk related audits and inspections. Report findings and ensure corrective actions are implemented. 

What we are looking for;


  • Trade or Engineering Qualification
  • Demonstrative competencies regarding the planning, organising and implementing planned maintenance initiatives across multiple sites.
  • Providing hands-on maintenance engineering leadership, with decision-maker responsibility for application-level maintenance, on client project sites
  • A technical team leader capable of leading one or multiple squads during delivery, leading the end-to-end technology from early construction stages through to deployment into service.
  • Strong team & stakeholder management skills with the ability to identify, communicate and mitigate potential problems, risks and issues to the team and broader stakeholders.

As part of the team, you help us deliver on our promise to transform lives.


Your success is reflected in ours, so we’re committed to being an employer of choice. We pride ourselves on having a diverse and inclusive workplace, as different perspectives and ideas will deliver our long-term success.


We want you to be with us for the long-term, so providing you with rich career experiences and ongoing development is our priority.

What’s in it for you when you join John Holland?


We’re about connecting your sense of purpose to ours. We understand that your career is one of the biggest ways to have an impact on the world. We also believe in supporting you as a whole person, not just an employee. 


We reward and support our people in so many ways. This starts with being flexible about how different people like to work. From industry-leading leave policies to wellbeing and relationship support, your needs sit at the heart of our employee benefits. 

We Offer;


Competitive remuneration with salary continuance, and salary sacrifice packaging options available.


Great leave benefits including 18 weeks paid parental leave with superannuation and up to an extra 18 weeks of superannuation paid on further periods of unpaid parental leave, multicultural leave exchange and two additional John Holland Days to prioritise health and wellbeing.


Career progression underpinned by our exciting pipeline of work means you’ll have the opportunity to work on iconic projects that are shaping cities and communities.


Learning and development opportunities where you’ll have access to emerging talent programs, building your career through clear career pathways, and technical and leadership training and development opportunities.


Inclusion and diversity is part of how we work and do what we do at John Holland. Our active commitment to being an employer of choice is evident in the delivery of our Gender Equality Strategic Plan supported by our Pride, Celebrate Women, RAP and Grow networks.


Flexible working that works for you as we know flexibility means different things to different people. Whether it’s flexi-hours, flexi-parenting, flexi-leave, flexi-shifts, flexi-work, we’re committed to helping our people work flexibly.

Job Segment: Maintenance Engineer, Engineer, Procurement, Engineering, Operations