Business Engagement & Marketing Coordinator

About John Holland:

At John Holland, our purpose is simple – we transform lives with everything we do.

We’ve always known that Infrastructure is about people — our customers, our employees, and the communities in which we work every day.

That’s our difference. Deep experience and capability with a genuine care about creating better lives for people along the way.

Be part of the team that’s up for the challenge of transforming lives for good.

About the Project - Gold Coast Light Rail Stage 3:

John Holland is GoldlinQ's nominated design and construction contractor for GCLR3, to extend the existing light rail network by 6.7kms from Broadbeach to Burleigh Heads, including eight new light rail stations, two new light rail-bus connections, and intersection upgrades along the alignment.

John Holland is actively recruiting for an enthusiastic and passionate individual to join our team and play a key role in the successful delivery of this iconic project. 

Duties & Responsibilities:

Content, Communications & Marketing Support

• Conduct monthly reviews of the project website and coordinate required updates.
• Consolidate and report on weekly dashboard metrics.
• Develop social media content and creative assets.
• Draft and design monthly project newsletters.
• Coordinate monthly photography, including scheduling, creating briefs, liaising with site teams and stakeholders, attending shoots, managing approvals, and uploading images to client platforms.
• Deliver business photography activities, including scheduling, onsite coordination, and distribution of approved images to participating businesses.
• Provide creative support using Canva, including the production of vouchers, newsletters, and social media tiles.
• Support the development of weekly internal communications content, including TV screen updates, TramScript design, and Viva Engage posts.
• Assist with the creation, editing, and distribution of business eNews via Stripo.

Stakeholder & Community Engagement Support

• Support the Love Your Local program, including coordination of live crosses, radio vouchers, and monthly reporting updates.
• Assist with planning and delivery of Family Day, internal events, and community activities.
• Coordinate opening event logistics and stakeholder communication.
• Provide support to Burleigh business stakeholders, including weekly voucher drops, business communications, voucher creation, printing, distribution, collection, reconciliation, PO creation, and reporting.
• Support six‑monthly stakeholder survey administration.
• Assist with Science Tram, Testing & Commissioning, ISC, and sustainability initiative activities.

Administrative & Operational Support

• Raise purchase orders and complete monthly credit card reconciliations.
• Manage external content requests and track monthly updates for Track Tracker and utility figures.
• Maintain Asite documentation, including creating document numbers and letters, performing up-revs, and coordinating with Document Control to distribute plans, collateral, and approval documents.
• Provide general administrative and coordination support as required.

As part of the team, you help us deliver on our promise to transform lives.

Your success is reflected in ours, so we're committed to being an employer of choice. We pride ourselves on having a diverse and inclusive workplace, as different perspectives and ideas will deliver our long-term success.

We want you to be with us for the long-term, so providing you with rich career experiences and ongoing development is our priority.

What's in it for you when you join John Holland?

We're about connecting your sense of purpose to ours. We understand that your career is one of the biggest ways to have an impact on the world. We also believe in supporting you as a whole person, not just an employee.

We reward and support our people in so many ways. This starts with being flexible about how different people like to work. From industry-leading leave policies to wellbeing and relationship support, your needs sit at the heart of our employee benefits.

We Offer: