Title:  Maintenance Coordinator

About John Holland

At John Holland, our purpose is simple, we transform lives with everything we do. 

We've always known at its heart infrastructure is about people — our customers, our employees, and the communities in which we work.

That's our difference. Deep experience and capability with a genuine care about creating better lives for people along the way.

Be part of a team that thrives on rising to the challenge of transforming lives for good.

About the project

John Holland is proud to be a key delivery partner on the Cross Yarra Partnership (CYP), responsible for the Operations & Maintenance of the transformative Metro Tunnel Project.

As part of this iconic infrastructure initiative, we’re seeking passionate professionals to help operate and maintain five world-class underground stations and associated tunnel systems. 

This is your opportunity to work on cutting-edge transport infrastructure, ensuring safety, reliability, and performance for generations to come. Be part of a team that’s shaping the future of Melbourne’s rail network—above and below ground.

About the role

The Maintenance Co-ordinator supervises maintenance activities and oversees the administration of the maintenance program of works. The role coordinates with a team of maintenance co-ordinators, discipline managers and subcontractors, ensuring maintenance activities are completed as scheduled.

The project is currently progressing through Mobilisation Phase activities which will transition into the 24-year Maintenance Phase.

Key Accountabilities

• Manage a team of service providers to provide maintenance coverage 24/7, 365 days per year through efficient rostering.
• Working with the maintenance team to plan and schedule maintenance tasks, including preventative and reactive maintenance, to ensure smooth operations.
• Managing work orders, communicating with stakeholders and internal teams, and ensuring timely completion of maintenance related repairs.
• Coordinating with external contractors across a range of trade disciplines.
• Communicating with other various stakeholders, clients, and maintenance staff to ensure effective coordination. 
• Manage training in the use of the Computerised Maintenance Management System (CMMS).
• Develop and maintain strong working relationships with client representatives, key stakeholders, subcontractors, Maintenance teams and subcontractors.
• Participate in shift handover sessions with other Services Coordinators and Maintenance Team members.
• Monitor contractor training, induction and qualification compliance.
• Ensure a detailed understanding of the service level requirements and escalation process.

To be successful in this role you must have

• The role is dependent on attaining the appropriate medical (which will be part of the recruitment process)
• Experience within a maintenance or facility management environment
• Team supervision / management experience
  Maintenance Administration, Coordinator, Planning experience
• Excellent communication, problem solving and organisational skills
• Proficiency in Project Management tools and Microsoft office suite
• Sound knowledge of OHS&E regulations, Codes of Practice, AS3000:2000, and safe working practices.
• Willingness to work shifts, overtime, and participate in an on-call roster.
• Experience within the rail industry or a similar safety-critical environment

What's in it for you when you join John Holland?

We're about connecting your sense of purpose to ours. We understand that your career is one of the biggest ways to have an impact on the world. We also believe in supporting you as a whole person, not just an employee.

We reward and support our people in so many ways. This starts with being flexible about how different people like to work.

From industry-leading leave policies to wellbeing and relationship support, your needs sit at the heart of our employee benefits.

What we offer

• Competitive remuneration with salary continuance, and salary sacrifice options.
• Great leave benefits including 18 weeks paid parental leave with super and up to an extra 18 weeks of super paid on further periods of unpaid parental leave, multicultural leave exchange and two extra days to prioritise your wellbeing.
• Career progression underpinned by our exciting pipeline of work means you'll have the opportunity to work on iconic projects that are shaping cities and communities.
• Learning and development opportunities where you’ll have access to emerging talent programs, building your career through clear career pathways, plus technical and leadership training and development opportunities.
• Inclusion, diversity and equity is part of how we work. We want everyone at John Holland to feel that they belong – that’s why we’re working hard every day to foster a more inclusive culture, backed by a business-wide inclusion strategy to bring about meaningful change. We’ve also got active employee resource groups that support our commitments including those around gender equality and reconciliation.
• Flexible working that works for you as we know flexibility means different things to different people. Whether its flexi-hours, flexi-parenting, flexi-leave, flexi-shifts, flexi-work, we're committed to helping our people work flexibly.