Title:  Quality Manager

Job Number:  18682

Melbourne, VIC, AU, 3020

About North Western Program Alliance

North Western Program Alliance (NWPA) consists of three Alliance partners – John Holland, KBR and MTM and the client (LXRP), working together as one team to achieve shared goals. 

NWPA has a proven track record with the successful delivery of six level crossing removal projects, several premium stations, three projects currently in delivery and two in development phase.

We’re proud to make a real difference to the lives of people on our program of works and in the communities in which we operate. Our values are Care, Excellence, Creativity and Empowerment. 

 We are currently looking for an experienced Quality Manager to join us on a 12-month Maternity Leave cover role and support multiple projects across the North Western Program Alliance. 

About the Role

As Quality Manager, you will be responsible for establishing and managing compliance across the Alliance. You will lead a team to deliver the best quality projects in accordance with standards, legislation and Project requirements.

Key Responsibilities:

  • Review and monitor the Alliance QMS for compliance to the relevant legal, regulatory and project requirements, processes and all required QA/ QC surveillance documentation
  • Implement quality management plans to meet project delivery and quality requirements 
  • Ensure Alliance policies, plans and procedures are implemented through a robust auditing schedule
  • Track and monitor quality performance indicators and non-conformances
  • Positively influence the quality culture and performance on the Alliance, engaging with Project teams, Stakeholders and Project owner to drive successful outcomes across the NWPA
  • Review and audit management system for compliance to ensure accreditation to ISO standards, legislation and contractual requirements
  • Develop and implement audit procedure ensuring compliance with Project requirements.
  • Promote Quality, Governance and Compliance by participating in the development and continuous improvement of business processes
  • Proactively lead a planning and controls culture based on best practice with a focus on risk management and mitigation
  • Early identification and communication of risk and opportunities identified through performance and compliance auditing
  • Provide support and guidance to Project teams on subcontractor requirements and obligations
  • Implement project monitoring systems, particularly focusing on time, resources, quality and completions
  • Effective people management, supporting and mentoring a team across multiple Projects to ensure timely execution of quality deliverables 
  • Lead Project teams in reporting, interpretation and analysis of project performance, forward planning and development of corrective actions to maximise project delivery outcomes
  • Identify, develop and implement document control best practice to ensure data capture and integrity

To be successful in this key role, we are looking for;

  • Advanced Diploma or Bachelor’s Degree in Engineering, Science, Building, Construction, Business, Quality Management or Project Management OR significant experience in the construction industry.
  • Lead auditor experience and relevant qualification
  • More than 5 years’ experience in a similar role or Project Management role preferred
  • Strong leadership skills having successfully led and managed a team
  • Experience in performance reporting, analysis and continuous improvement

As part of the team, you help us deliver on our promise to transform lives.

Your success is reflected in ours, so we’re committed to being an employer of choice. For us, a diverse, inclusive and enjoyable culture is the foundation for great work. It’s why we encourage applications from people of all ages, nationalities and cultures, and promote a flexible way of working that enables a work-life balance.


We’ll do all we can to help you develop your skills, and make a difference, right from the start. We have a flexible workplace and focus on all aspects of your physical and mental health and safety. We want you to be with us for the long-term, so providing you with rich career experiences and ongoing development is our priority. 

What you'll get in return?

  • Join one of Australia’s leading Alliance’s to deliver critical Projects that make a real difference to the lives of people on our program of works and in the communities in which we operate 
  • Work with and learn from leading industry experts to develop and progress your career
  • Deliver innovative, unique and award-winning Projects you’re proud to say “I helped build that”
  • Driven and supportive culture that truly lives the NWPA values Care, Excellence, Creativity and Empowerment
  • Monthly Reward & Recognition Awards to recognise outstanding employee and team achievements
  • Alliance annual ‘A Great Day’ event 
  • Two John Holland Wellness Days, to use spending time doing what you love
  • Access to WHEREFIT, a partnership between John Holland and over 400 gyms and fitness studios, to receive exclusive corporate discounts of up to 50% off
  • John Holland’s flexible working arrangements. Be part of #HowWeFlex
  • Multicultural Leave Exchange, request an existing public holiday is substituted for a religious or culturally significant day important to you
  • To find out the benefits of working for John Holland, visit www.johnholland.com.au or learn more about the Level Crossing Removal works, visit www.levelcrossings.vic.gov.au

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