Title:  Senior Community & Stakeholder Relations Advisor

About John Holland:

At John Holland, our purpose is simple – we transform lives with everything we do.

We’ve always known that infrastructure is about people — our customers, our employees, and the communities in which we work every day.

That’s our difference. Deep experience and capability with a genuine care about creating better lives for people along the way.

Be part of the team that’s up for the challenge of transforming lives for good.

About The Project:

The JV partnership between John Holland and design partner KBR delivers innovative and high-quality assets and upgrades with Melbourne Water to ensure communities across Melbourne continue to enjoy high-quality water supply and treatment, effective flood mitigation and seamless sewage removal and treatment.

The JH-KBR Joint Venture has successfully delivered a wide range of critical infrastructure projects for the region, including water and sewer pipeline renewals, treatment plant upgrades, flood mitigation initiatives, and reservoir improvements.

We are now looking for an experienced Senior Community & Stakeholder Advisor to join our Melbourne Water Framework. The project has an expected duration of two years and is based in Melbourne’s bayside area.

Your Role:

As a Senior Community and Stakeholder Advisor for the Melbourne Water Framework project, your role is to create and deliver a stakeholder and community relations program that supports the Project's outcomes and protect and promotes Melbourne Water’s reputation. You will handle stakeholder and community issues and provide advice to the project team on communications and engagement strategies to ensure the project's success and community centric team culture.

Core Responsibilities:

• ­Develop and implement strategies to mitigate construction impacts and to effectively respond to feedback and concerns.
• ­Identify and manage issues and risks pertaining to the project and escalate issues and risks to the Project Manager and JV’s Community and Stakeholder Manager.
• ­Ensure Melbourne Water’s expectations are fully understood and develop trusted and ‘no surprises’ working relationship with Melbourne Water project team.
• ­Assist to develop and implement the Project’s Communications Action Plan for the project ensuring it is tailored to the project and community needs and updated as required.
• ­Develop trusted and collaborative relationships with the project team to ensure the project has a community-centric culture which supports activities undertaken strategically, minimising impact and disruption to stakeholders and the community.
• ­Provide advice and assistance to the construction teams on community and stakeholder activities so communication and notification requirements are understood in accordance with the Stakeholder Relations and Communications Management Plan.
• Write a range of high-quality communication materials, including notifications, presentations, social media posts, website updates and formal correspondence as well as co-ordinate residential door-knocks and information sessions as appropriate.
• Manage responses to all project related communications matters including via phone, email, website and social media in line with agreed client framework
• Assist in the identification, development and management of promotional and legacy opportunities for the project and its construction (i.e. media, presentations, milestones etc) which create valuable experiences for the community.

About You:

• Tertiary Degree (Bachelor level) or certificate or relevant experience (Disciplines relevant to function area, e.g. public relations, journalism, communications, stakeholder management)
• ­3-5 years’ experience providing strategic communications advice and services. ­
• Multi-discipline experience, e.g. corporate communications, stakeholder relations, community engagement, marketing communications.
• Experience in leading project or specialist function activities within a construction environment is highly regarded
• IAP2 certificate.

As part of the team, you help us deliver on our promise to transform lives

Your success is reflected in ours, so we’re committed to being an employer of choice. We pride ourselves on having a diverse and inclusive workplace, as we understand that different perspectives and ideas are critical to our long-term success.

We want you to be with us for the long term, so providing you with rich career experiences and ongoing development is our priority.

What’s in it for you

We’re about connecting your sense of purpose to ours. We understand that your career is one of the biggest ways to have an impact on the world. We also believe in supporting you as a whole person, not just an employee.

We reward and support our people in so many ways. This starts with being flexible about how different people like to work. From generous leave policies to wellbeing and relationship support, your needs sit at the heart of our employee benefits.

We offer:

• Competitive remuneration with salary continuance, and salary sacrifice options.
• Great leave benefits including 18 weeks paid parental leave with super and up to an extra 18 weeks of super paid on further periods of unpaid parental leave, multicultural leave exchange and two extra days to prioritise your wellbeing.
• Career progression underpinned by our exciting pipeline of work means you'll have the opportunity to work on iconic projects that are shaping cities and communities.
• Learning and development opportunities where you’ll have access to emerging talent programs, building your career through clear career pathways, plus technical and leadership training and development opportunities.
• Inclusion, diversity and equity is part of how we work. We want everyone at John Holland to feel that they belong – that’s why we’re working hard every day to foster a more inclusive culture, backed by a business-wide inclusion strategy to bring about meaningful change. We’ve also got active employee resource groups that support our commitments including those around gender equality and reconciliation.
• Flexible working that works for you as we know flexibility means different things to different people. Whether its flexi-hours, flexi-parenting, flexi-leave, flexi-shifts, flexi-work, we're committed to helping our people work flexibly.