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Title:  Systems Support Administrator

Job Number:  7945
Location: 

Melbourne, VIC, AU, 3000

About John Holland

We’re all about transforming lives by finding solutions to complex challenges across a wide range of industries including infrastructure, property, rail, building and water projects in Australia, New Zealand and South East Asia.  

From the epic, to the intimate, everything we do improves life for someone, somewhere. It gives our business momentum and means we approach things a little differently.

While our competitors talk about what they do, we focus on why we do it. We transform communities to make them easier to move around, more connected and better to live in.

Are you up for the challenge?

About the Role

We are looking for a Sharepoint expert to join us as a Systems Support Administrator at our project office for the North Western Program Alliance in Melbourne CBD.  You will provide daily user support, system maintenance and administration of Sharepoint as well as other project applications.

Responsibilities of the role include;

  • Administer and manage NWPA SharePoint site
  • Develop, configure and maintain document libraries, lists, site collections and other content structure and permissions.
  • Troubleshoot and resolve SharePoint technical issues for end users in a timely manner – proactively communicate anticipated timelines for resolution.
  • Assist in the support of systems and automation tools built in SharePoint and related platforms (PowerApps/Power Automate/Power BI).
  • Participate in upgrades and testing of the system.
  • Collaborate with Corporate IT teams for Systems platform standards and best practices and to support innovations that NWPA may adopt.
  • Participate in training and support of new and existing users in maximising their effective use of SharePoint
  • Onboarding and Offboarding employee access (across all NOPs) to Systems (SharePoint, PPW, JHET, TeamBinder, etc)
  • Manage changes and access requests to systems
  • Escalate complex SharePoint or PPW issues that are unable to be immediately resolved to Manager or Corporate. Manager in the first instance.
  • Administrator for Bucket Planner for SP Team – ensure this is updated a minimum of once per week.

To be successful in this key role, you must have;

  • Tertiary qualifications or equivalent in relevant discipline
  • Minimum of 2 years’ experience in administering and supporting SharePoint
  • Experience with Microsoft O365, Power Platform, and MS Forms (ideally)
  • Strong communication skills to enhance relationship building and stakeholder management
  • Team focus, initiative and a strong desire to add value
  • Excellent time management and organisational skills to keep up in a fast paced environment

As part of the team, you help us deliver on our promise to transform lives.

Your success is reflected in ours, so we’re committed to being an employer of choice. We pride ourselves on having a diverse and inclusive workplace, as different perspectives and ideas will deliver our long-term success.

We’ll do all we can to help you develop your skills, and make a difference, right from the start. We have a flexible workplace and focus on all aspects of your physical and mental health and safety. We want you to be with us for the long-term, so providing you with rich career experiences and ongoing development is our priority.