Title:  Receptionist

About John Holland

At John Holland, our purpose is simple, we transform lives with everything we do. We’ve always known at its heart infrastructure is about people — our customers, our employees, and the communities in which we work.

That’s our difference. Deep experience and capability with a genuine care about creating better lives for people along the way.

Be part of a team that thrives on rising to the challenge of transforming lives.

About North Western Program Alliance

North Western Program Alliance (NWPA) consists of four Alliance partners – John Holland, KBR, MTM, V/Line and the client (LXRP), working together as one team to achieve shared goals.

Since 2017, NWPA has had a proven track record with the successful delivery of eight level crossing removal projects (13 LX) and several premium stations, with two projects currently in delivery (4 LX) and three in development phase. 

We’re proud to make a real difference to the lives of people on our program of works and in the communities in which we operate. Our values are Care, Excellence, Creativity and Empowerment.  

We are looking for a Receptionist to join us in our Sunshine, VIC office.  

Responsibilities of the role include / What you will do;

• Act as the first point of contact by greeting, welcoming, directing and announcing visitors appropriately.
• Efficiently answer, screen and forward any incoming phone calls whilst providing generalist information when required.
• Maintain security by following procedures and controlling access to the building eg issuing visitor badges and following visitor sign in procedures.
• Provide customer service to the client, external vendors, subcontractors, and community stakeholders as required.
• Perform administration tasks such as filing, coping, mail and collating information 
• Sorting, distributing and lodging mail requests for the office.
• Supporting the Office Manager with catering needs for office meetings as required.
• Organise the office processes, workspace, office supplies and equipment.
• Treat sensitive information with a high level of confidentiality.
• Organise events relevant to the General Manager’s team within budget.

To be successful in this key role, you will have;

• Completed VCE/HSC or equivalent. 
• Certificate II, III, or IV in Business Administration.
• Basic computer skills and knowledge of relevant software such as Outlook and the entire Microsoft Office Suite (eg. Excel, Powerpoint etc.).
• Proficient in English – verbal, written and spelling, as well as professional communication skills.
• Ability to work in a fast-paced environment and successfully manage conflicting priorities, while remaining cool, calm and collected.
• A positive attitude with a friendly nature.

As part of the team, you will help us deliver on our promise to transform lives.

Your success is reflected in ours, so we’re committed to being an employer of choice. We pride ourselves on having a diverse and inclusive workplace, as different perspectives and ideas will deliver our long-term success. 

What’s in it for you when you join John Holland?

We’re about connecting your sense of purpose to ours. We understand that your career is one of the biggest ways to have an impact on the world. We also believe in supporting you as a whole person, not just an employee. 

We offer:

Competitive remuneration with salary continuance, and salary sacrifice packaging options available. 

Great leave benefits including 18 weeks paid parental leave with superannuation and up to an extra 18 weeks of superannuation paid on further periods of unpaid parental leave, multicultural leave exchange and two additional John Holland Days to prioritise health and wellbeing. 

Career progression underpinned by our exciting pipeline of work means you’ll have the opportunity to work on iconic projects that are shaping cities and communities. 

Learning and development opportunities where you’ll have access to emerging talent programs, building your career through clear career pathways, and technical and leadership training and development opportunities. 

Inclusion and diversity is part of how we work and do what we do at John Holland. Our active commitment to being an employer of choice is evident in the delivery of our Gender Equality Strategic Plan supported by our Pride, Celebrate Women, RAP and Grow networks.