Title:  Team Assistant

About John Holland

At John Holland, our purpose is simple – we transform lives with everything we do.

We’ve always known that infrastructure is about people — our customers, our employees, and the communities in which we work every day.

That’s our difference. Deep experience and capability with a genuine care about creating better lives for people along the way.

Be part of the team that’s up for the challenge of transforming lives for good.

About The Project

John Holland is proud to be a key delivery partner on the Cross Yarra Partnership (CYP), responsible for the Operations & Maintenance of the transformative Metro Tunnel Project.

As part of this iconic infrastructure initiative, we’re seeking passionate professionals to help operate and maintain five world-class underground stations and associated tunnel systems.

This is your opportunity to work on cutting-edge transport infrastructure, ensuring safety, reliability, and performance for generations to come. Be part of a team that’s shaping the future of Melbourne’s rail network—above and below ground.

About the Role

Provide administrative support, which may include managing the day-to-day activities of Management or team, inclusive of diary management/scheduling, communications, reporting, records management, procurement, accounts/invoices, travelling & logistics and purchasing. Assistance may also be required in client relationship management including VIPs, events, and management meetings.

Responsibilities of the role include

• Perform office management tasks, including procurement of consumables and catering.
• Assist with document control, including formatting, distribution, and comment management.
• Support scheduling of meetings and calendar planning.
• Prepare correspondence, presentations, marketing materials, and reports for current and prospective customers.
• Maintain records management systems, ensuring accuracy, currency, and secure storage.
• Update financial records, including expenses, invoices, and purchase requisitions.
• Coordinate internal and client meetings, including agendas, minutes, and distribution to stakeholders.
• Arrange travel and accommodation, including international bookings.
• Provide accurate information and customer service to clients, vendors, subcontractors, and community stakeholders.
• Use Microsoft applications and other relevant systems effectively.
• Identify and implement process improvements where necessary.
• Assist team members with John Holland systems and programs.
• Handle sensitive information with strict confidentiality.
• Organise team-related events within budget.
• Ensure all duties comply with John Holland policies, processes, reporting requirements, and procedures.

To be successful in this key role we are looking for

  Qualifications

• Certificate II, III, or IV in Business Administration

  Experience

• 1-2 years’ experience in an office environment
• ­Basic knowledge of accounting, data and administrative management practices.
• ­Proficient computer skills and knowledge of relevant software such as Microsoft Office Suite
• ­Knowledge of administrative practices and procedures
• ­Knowledge of document management procedures and processes
• ­A general understanding of the technology and systems associated with records management

As part of the team, you can help us transform lives.

Your success is reflected in ours, so we’re committed to being an employer of choice. We pride ourselves on having a diverse and inclusive workplace, as we understand that different perspectives and ideas are critical to our long-term success.

We want you to be with us for the long term, so providing you with rich career experiences and ongoing development is our priority.

What’s in it for you

We’re about connecting your sense of purpose to ours. We understand that your career is one of the biggest ways to have an impact on the world. We also believe in supporting you as a whole person, not just an employee.

We reward and support our people in so many ways. This starts with being flexible about how different people like to work. From generous leave policies to wellbeing and relationship support, your needs sit at the heart of our employee benefits.

We offer:

Competitive remuneration with salary continuance, and salary sacrifice options.

Great leave benefits including 18 weeks paid parental leave with super and up to an extra 18 weeks of super paid on further periods of unpaid parental leave, multicultural leave exchange and two extra days to prioritise your wellbeing.

Career progression underpinned by our exciting pipeline of work means you’ll have the opportunity to work on iconic projects that are shaping cities and communities.

Learning and development opportunities where you’ll have access to emerging talent programs, building your career through clear career pathways, plus technical and leadership training and development opportunities.

Inclusion, diversity and equity is part of how we work. We want everyone at John Holland to feel that they belong – that’s why we’re working hard every day to foster a more inclusive culture, backed by a business-wide inclusion strategy to bring about meaningful change. We’ve also got active employee resource groups that support our commitments including those around gender equality and reconciliation.

Flexibility means different things to different people. Whether it’s flexi-hours, flexi-parenting, flexi-leave, flexi-shifts or flexi-work, we’re committed to helping our people work flexibly.