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Title:  Business Improvement Manager

Job Number:  3989

North Melbourne, AU

Business Improvement Manager, North Western Program Alliance

North Western Program Alliance consists of four partners, working as ‘one team’ collocated in the Alliance’s head and project offices. NWPA has a proven track record with the completion of three level crossing removal projects, a Premium station rebuild and another project currently in delivery.

To drive effective management on the upcoming program of works, the Alliance is looking to add to its high caliber workforce to safely and efficiently deliver additional work packages and contribute to the ongoing growth of a skilled and inclusive local industry.  

We are looking for a Business Improvement Manager to join our fast-paced team working on level crossing removal projects. As Business Improvement manager you will analyse current business processes and systems to develop and implement various recommendations for continual business improvement. Identify, coach and mentor change initiatives with key internal and external stakeholders.

Responsibilities of the role include:
­- Champion on behalf of the business the innovation and continuous improvement strategy (I&CI)
­- Develop strategies for capturing and sharing lessons learnt and developed knowledge across teams/disciplines, projects
­- Facilitation and training of others in CI principles for problem identification, team-based problem solving (8D+, Kaizen) solution development and trial/implementation.
­- Facilitate development of project proposals and obtain endorsement for ‘pilot’ or full implementation of key strategic I&CI performance improvement opportunities (PIOs).
­- Capture, review, report performance and collaborate on progress of I&CI initiatives implemented across Alliances, including R&D and ‘pilot’ trials.
­- Identify the most expected and potential points of resistance to change. Develop strategies to address uncertainty encourage a culture that fosters positive acceptance and encourages adoption of change.
­- Contribute to continuous improvement and broader business  innovation activities.
­- Manage innovation register and drive derived outcomes.
­- Establish measurement parameters, tracking methods and tools, and ensure they are being implemented across the Program.
­- Provide regular reports to the Alliance Management Team and Alliance Leadership Team on progress of continuous improvement and efficiency targets.

To be successful in this key role, you must have:
- Bachelor of Engineering, Construction Management, Business or equivalent
- 10 years of rail industry experience in a delivery, technical or Asset Management role
- Stakeholder management  - asset management experience & demonstrated strong customer relationship, business acumen.

We welcome applicants from all diverse backgrounds, including Aboriginal and Torres Strait Islander peoples and people with disabilities.


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