Title:  Creative Content and Design Coordinator

About John Holland

At John Holland, our purpose is simple – we transform lives with everything we do. We’ve always known that infrastructure is about people — our customers, our employees, and the communities in which we work every day.

That’s our difference. Deep experience and capability with a genuine care about creating better lives for people along the way. Be part of the team that’s up for the challenge of transforming lives for good.

The Project

Sydney Metro West is a transformational 24 km underground railway connecting Sydney CBD to Parramatta, with stations at Westmead, Parramatta, Sydney Olympic Park, North Strathfield, Burwood North, Five Dock, The Bays, Pyrmont and Hunter Street.

The Linewide package connects the entire system, delivering the critical rail infrastructure and technology that bring the metro network to life.

Project offices are located across several Sydney locations including the CBD, Clyde, Rosehill, The Bays and Burwood North.

The Role:

We are seeking a talented and versatile Creative Content and Design Coordinator to join our Stakeholder, Community, and Communications Team for the Sydney Metro West Linewide Project.

This role will be pivotal in providing creative and graphic design support across all project disciplines, developing engaging campaigns, and producing a variety of internal and external communications both written and digital to inspire employees and achieve project milestones.

You will also manage internal communication channels (including the monthly e-newsletter and intranet) while ensuring all content aligns with our vision, values, and brand guidelines

Key Responsibilties

• Design high-quality visual assets for both digital and print mediums, including presentations, social media content, reports, and marketing collateral.
• Develop and maintain design templates to streamline content creation and ensure consistency.
• Translate complex ideas and messaging into compelling, on-brand visual storytelling.
• Create, write, and edit engaging content for internal communications (e.g., newsletters, intranet) and external channels.
• Develop content for project campaigns, announcements, updates, and brand storytelling.
• Support social media and digital content creation, including captions, visuals, and basic content planning.
• Adapt tone and messaging to suit diverse audiences (employees, stakeholders, clients, and the public).
• Coordinate photography, videography, and timelapse content across construction sites.
• Support internal communication initiatives to drive employee engagement and alignment with project objectives.
• Contribute to external communications that enhance the project’s presence and reputation.
• Collaborate with stakeholders to bring key messages, milestones, and initiatives to life through creative storytelling.
• Manage multiple content and design requests, balancing priorities and deadlines effectively.
• Coordinate internal and external approvals to ensure timely delivery of content and assets

Qualifications and Experience

• Minimum of 3 years of experience in a communications or creative role, ideally within the infrastructure, construction, or related industries.
• Recognised qualifications and proven expertise in graphic design.
• Strong understanding of accessible web content requirements and standards.
• Exceptional written and verbal communication skills.
• A proactive, detail-oriented approach with the ability to work both independently and collaboratively within a team environment.

As Part Of The Team, You Can Help Transform Lives.

Your success is reflected in ours, so we’re committed to being an employer of choice.

We pride ourselves on having a diverse and inclusive workplace, as we understand that different perspectives and ideas are critical to our long-term success.

We want you to be with us for the long term, so providing you with rich career experiences and ongoing development is our priority. 

We Offer:

Competitive remuneration with salary continuance, and salary sacrifice options.

Great leave benefits including 18 weeks paid parental leave with super and up to an extra 18 weeks of super paid on further periods of unpaid parental leave, multicultural leave exchange and two extra days to prioritise your wellbeing.

Career progression underpinned by our exciting pipeline of work means you’ll have the opportunity to work on iconic projects that are shaping cities and communities.

Learning and development opportunities where you’ll have access to emerging talent programs, building your career through clear career pathways, plus technical and leadership training and development opportunities.

Inclusion, diversity and equity is part of how we work. We want everyone at John Holland to feel that they belong – that’s why we’re working hard every day to foster a more inclusive culture, backed by a business-wide inclusion strategy to bring about meaningful change. We’ve also got active employee resource groups that support our commitments including those around gender equality and reconciliation.

Flexible working that works for you as we know flexibility means different things to different people. Whether it’s flexi-hours, flexi-parenting, flexi-leave, flexi-shifts or flexi-work, we’re committed to helping our people work flexibly.